FaQ
We're here to answer your questions
How do you involve families and caregivers?
We view families and caregivers as vital partners. We ensure open communication, provide updates, and invite participation. We’re here to support the entire family with various services.
How do you help individuals build daily living and self-care skills?
We recognise families and caregivers are essential partners and encourage open communication. We provide regular updates about progress and activities and invite family participation. We can also offer training, respite care, counselling, peer support groups, and other assistance to support the whole family.
Can Wish Health's services be adjusted as needs change?
Yes, Wish Health’s services are flexible and can be adjusted as your loved one’s needs change. We regularly review and update care plans to ensure they continue to meet the evolving needs of our clients.
How do you ensure the safety and well-being of participants in the Day Programs?
Participant safety and well-being are our top priorities. All activities are supervised by trained and experienced staff who are committed to providing a safe, inclusive, and supportive setting. We conduct regular risk assessments and follow strict safety protocols. Additionally, we maintain open communication with families and caregivers to ensure that each participant’s specific needs are met.
Can participants choose the activities they want to engage in?
Absolutely! We encourage participants to choose activities that interest and excite them. Our team works closely with each individual to understand their preferences and ensures that there are a variety of options available to cater to different interests. This approach not only enhances the enjoyment of the program but also fosters independence and decision-making skills.
Who can benefit from Community Participation?
Ideal for individuals with disabilities seeking social interaction, skill development, and community-based activities.
What does Short-Term Accommodation include?
STA includes a variety of supports such as personal care, recreational activities, and opportunities for social engagement in a safe and nurturing environment.
What are the timings of the Day programs?
Our programs are scheduled to run Monday to Friday between 9 am and 3 pm.
What support do participants get under the NDIS scheme?
With NDIS, your loved one receives tailored support, including personal care, skill development, and community access, enhancing their overall well-being.
What's included in Supported Independent Living?
SIL funding covers support services in the home, like personal care and daily activity assistance. It does not include rent or living expenses like groceries.
What is Community Participation?
It’s a program offering activities that help individuals engage with their community, enhancing social skills and overall well-being.
What is Short-Term Accommodation?
Short-Term Accommodation (STA) is a temporary care service offering a safe and comfortable stay for individuals with disabilities. It includes personal care, engaging activities, and social opportunities, providing respite for caregivers and a refreshing experience for participants.
Who can benefit from Short-Term Accommodation?
STA is ideal for individuals with disabilities who need a temporary break from their usual environment. It benefits both participants needing respite and caregivers seeking support.
Who is eligible for Short-Term Accommodation?
Eligibility for STA typically includes individuals with disabilities who require temporary but comprehensive support. Assessment and NDIS plan approvals determine eligibility.
What does Short-Term Accommodation include?
STA includes a variety of supports such as personal care, recreational activities, and opportunities for social engagement in a safe and nurturing environment.
How can I get started with your services?
Getting started is easy! Call us or fill in the contact form to contact our team and discuss your needs. We will have an initial consultation to get to know you and determine how we can best support you. We can then collaboratively develop a customized plan outlining the services and supports we recommend.
Can Wish Health's services be adjusted as needs change?
Yes, Wish Health’s services are flexible and can be adjusted as your loved one’s needs change. We regularly review and update care plans to ensure they continue to meet the evolving needs of our clients.
What activities are included in the Disability Day Programs?
Our Disability Day Programs offer a wide range of engaging and enriching activities tailored to the interests and abilities of our participants. These include art and craft workshops, music and dance sessions, group outings to local attractions, educational workshops, and physical activities. We focus on promoting social interaction, skill development, and personal growth in a fun and supportive environment.
Are the Disability Day Programs suitable for individuals with varying levels of ability?
Yes, our Day Programs are designed to be inclusive and cater to individuals with varying levels of ability. We tailor activities to suit the needs of each participant, ensuring that everyone can participate in a way that is comfortable and enjoyable for them. Our staff are skilled in adapting activities to ensure inclusivity and accessibility.
What exactly is Supported Independent Living?
SIL is all about helping individuals with disabilities live independently. It includes assistance with daily tasks, personal care, and community activities, tailored to each person’s unique needs.
How do we match housemates in Shared Living?
We carefully match housemates based on preferences, needs, and personalities to ensure a harmonious shared living environment.
How does the program help in overcoming hesitation and challenges?
Our activities encourage stepping out of comfort zones, building resilience, and celebrating achievements.
Are the activities in Community Participation safe?
Safety is paramount. All activities are supervised by trained professionals and tailored for a safe, enjoyable experience.
Who can benefit from Community Participation?
Ideal for individuals with disabilities seeking social interaction, skill development, and community-based activities.
Who can benefit from Short-Term Accommodation?
STA is ideal for individuals with disabilities who need a temporary break from their usual environment. It benefits both participants needing respite and caregivers seeking support.
Who is eligible for Short-Term Accommodation?
Eligibility for STA typically includes individuals with disabilities who require temporary but comprehensive support. Assessment and NDIS plan approvals determine eligibility.
What does Short-Term Accommodation include?
STA includes a variety of supports such as personal care, recreational activities, and opportunities for social engagement in a safe and nurturing environment.
Can STA services be tailored to individual needs?
Yes, our STA services are fully customizable to meet the specific needs and preferences of each individual, ensuring a personalized and comfortable experience.
What are the timings of the Day programs?
Our programs are scheduled to run Monday to Friday between 9 am and 3 pm.
How do you involve families and caregivers?
We view families and caregivers as vital partners. We ensure open communication, provide updates, and invite participation. We’re here to support the entire family with various services.
How do you help individuals build daily living and self-care skills?
We recognise families and caregivers are essential partners and encourage open communication. We provide regular updates about progress and activities and invite family participation. We can also offer training, respite care, counselling, peer support groups, and other assistance to support the whole family.
Can Wish Health's services be adjusted as needs change?
Yes, Wish Health’s services are flexible and can be adjusted as your loved one’s needs change. We regularly review and update care plans to ensure they continue to meet the evolving needs of our clients.
What activities are included in the Disability Day Programs?
Our Disability Day Programs offer a wide range of engaging and enriching activities tailored to the interests and abilities of our participants. These include art and craft workshops, music and dance sessions, group outings to local attractions, educational workshops, and physical activities. We focus on promoting social interaction, skill development, and personal growth in a fun and supportive environment.
How do you ensure the safety and well-being of participants in the Day Programs?
Participant safety and well-being are our top priorities. All activities are supervised by trained and experienced staff who are committed to providing a safe, inclusive, and supportive setting. We conduct regular risk assessments and follow strict safety protocols. Additionally, we maintain open communication with families and caregivers to ensure that each participant’s specific needs are met.
Can participants choose the activities they want to engage in?
Absolutely! We encourage participants to choose activities that interest and excite them. Our team works closely with each individual to understand their preferences and ensures that there are a variety of options available to cater to different interests. This approach not only enhances the enjoyment of the program but also fosters independence and decision-making skills.
Are the Disability Day Programs suitable for individuals with varying levels of ability?
Yes, our Day Programs are designed to be inclusive and cater to individuals with varying levels of ability. We tailor activities to suit the needs of each participant, ensuring that everyone can participate in a way that is comfortable and enjoyable for them. Our staff are skilled in adapting activities to ensure inclusivity and accessibility.
What exactly is Supported Independent Living?
SIL is all about helping individuals with disabilities live independently. It includes assistance with daily tasks, personal care, and community activities, tailored to each person’s unique needs.
How do we match housemates in Shared Living?
We carefully match housemates based on preferences, needs, and personalities to ensure a harmonious shared living environment.
Who provides support in SIL Homes?
Our SIL homes are staffed by trained, experienced caregivers who provide daily support.
How is medication handled in SIL?
We have policies for medication administration to ensure proper care. It’s crucial to match your medical needs with the provider’s capabilities.
What is Community Participation?
It’s a program offering activities that help individuals engage with their community, enhancing social skills and overall well-being.
Are the activities in Community Participation safe?
Safety is paramount. All activities are supervised by trained professionals and tailored for a safe, enjoyable experience.
What does Short-Term Accommodation include?
STA includes a variety of supports such as personal care, recreational activities, and opportunities for social engagement in a safe and nurturing environment.
Can STA services be tailored to individual needs?
Yes, our STA services are fully customizable to meet the specific needs and preferences of each individual, ensuring a personalized and comfortable experience.
In everything we do, we strive for compassion, integrity, and excellence.
Alex Dwomoh
Call us 1300 614 302
@wishdisability
Follow our socials
